Long-distance clients new experience for Victoria builder

Building a house for long-distance clients was a new experience for Victoria firm Integral Design.

“Tackling a full-house build for offshore owners was a major learning curve,” said co-owner Bob Ingram.

“We are in the change business, whether it’s a $10,000 reno, major landscaping or a $900,000 complete build. These are always very short-term, intense relationships and it always comes down to trust and communication — and in this case, more than ever.”

To gear up for the project, he invested in more technology for the 14-person company including iPhones, iPads and a new Mac platform.